What does a Home Care Manager do?
Home health case managers work in hospitals, hospice centers, private practices, and nursing home facilities, though many more industries, such as health law and wellness technology, are starting to seek the expertise of these skilled healthcare managers.
What are the responsibilities of Home Care Manager?
- Hiring and overseeing staff. A key duty of home health case managers is hiring, training, and monitoring a healthcare team that provides a range of services, from nutritional support to physical therapy. Through this process, managers communicate goals and ensure they are being met. They make use of strong communication skills to work with others, coordinate the efforts of their teams, and ensure positive outcomes for all.
- Budget planning. Home health case managers oversee the financials of their organizations and implement measures to improve revenue generation and streamline expenditures. This allows them to allocate funds to the purchase of cutting-edge medical devices, equipment that improves quality of life, clinician training, and more. In this position, healthcare professionals can expect to continually perform financial analyses to ensure their agencies are meeting budgets while maintaining quality of care and professionalism.
- Assessing patient experience. Home healthcare services hinge on making patients feel comfortable and cared for in their homes. As such, home health case managers might interface with patients and their families to discuss outcomes and treatment plans. They monitor the success of their teams and incorporate client feedback into operations.
- Provide information, advice and support to residents, families and staff
- Promote residents’ rights and duties and encourage them to join activities
- Help residents to access local services and take part in the local community
- Monitor business performance and quality of care
- Agree contracts, budgeting and fundraising
- Develop policies and practices and keep confidentiality
- Recruit, train and supervise staff
